pbc999 believes that gambling should always be an enjoyable form of entertainment — never a source of stress or financial harm. This page outlines the tools, policies, and resources we provide to help every player in Bangladesh stay in control.
At pbc999, responsible gaming is not a footnote in our terms and conditions — it is a core part of how we operate. Every player who joins our platform deserves a safe, fair, and transparent experience. We provide a suite of practical tools that put you in direct control of your spending, your time, and your overall engagement with the platform.
Gambling involves real money and real risk. pbc999 encourages all players across Bangladesh — whether you are betting on a BPL cricket match in Dhaka, spinning slots from Chittagong, or playing live casino from Sylhet — to approach gambling as a leisure activity with a clear budget and a firm time limit. The moment it stops being fun, it is time to take a break, and pbc999 makes that easy to do.
18+ Only: The pbc999 platform is strictly for adults aged 18 and above. Age verification is carried out during the account registration and withdrawal process. Any account found to belong to a person under 18 will be permanently closed and all funds returned.
Quick Self-Check
Ask yourself these questions honestly. If you answer "yes" to any of them, consider using one of the responsible gaming tools on this page.
Do you spend more money on gambling than you originally planned or can afford?
Do you feel anxious, irritable, or restless when you try to cut down or stop gambling?
Have you borrowed money or sold belongings to fund gambling sessions?
Do you chase losses — continuing to play in order to win back money you have already lost?
Has gambling negatively affected your work, studies, or relationships?
Do you spend more time gambling than you intend to, losing track of time during sessions?
Every tool listed below is available to all pbc999 players free of charge. To activate any feature, contact our support team at [email protected] — we respond within 24 hours, and all requests are handled with complete confidentiality.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, pbc999 will block further deposits until the period resets. Lowering your limit takes effect immediately; increasing it requires a 48-hour cooling-off period to prevent impulsive decisions.
Cap the amount you are willing to lose within a set time period — daily, weekly, or monthly. When your net loss reaches the limit you have defined, your account is automatically restricted from placing further bets until the period ends. This tool is particularly useful for players who find it hard to stop after a losing run.
Define the maximum duration of a single gambling session. Once your session timer expires, pbc999 will display a clear notification and log you out of your account automatically. You can set session limits from as little as 30 minutes up to several hours, giving you firm boundaries around your play time each day.
Enable periodic on-screen reminders that appear at intervals you choose — every 30 minutes, every hour, or every two hours. Each reminder shows you how long you have been playing, how much you have spent net, and gives you the option to end your session immediately. This keeps you anchored in reality during extended play.
Take a short break from gambling without permanently closing your account. Choose a cooling-off period of 24 hours, 48 hours, 7 days, or up to 30 days. During this period your account is fully suspended — you cannot log in, deposit, or wager. Your account balance and history are preserved and restored when the period ends.
For players who need a long-term break, pbc999 offers a permanent self-exclusion option. Once activated, your account is closed and you will be blocked from opening a new account on the platform for a minimum period of six months or indefinitely. Contact [email protected] to initiate self-exclusion — this request is processed within 24 hours and cannot be reversed during the exclusion period.
Activating any of the tools above takes only a few minutes. pbc999's support team is available around the clock, every day of the year, including during Eid, Pohela Boishakh, and other public holidays. All requests are free of charge and treated with strict confidentiality.
Urgent Help: If you feel your gambling is out of control right now and you need immediate assistance, email [email protected] with the subject line "Urgent Self-Exclusion" and we will close your account within the hour.
Visit pbc999.org and log in using your registered mobile number or email and password. Ensure you are accessing the platform from a secure private network.
From your account dashboard, open the "Settings" or "My Account" section. Responsible gaming controls are grouped under the "Player Protection" or "Limits" sub-section.
Choose the tool you wish to activate — deposit limit, loss limit, session timer, reality check, cooling-off period, or self-exclusion. Enter your chosen values (amounts or time periods) and confirm.
pbc999 will send a confirmation to your registered email or mobile number once the tool has been activated. Keep this confirmation for your records. If you do not receive it within 30 minutes, contact [email protected] immediately.
If you are unable to locate these settings, or if you would prefer a member of the pbc999 team to apply the restrictions on your behalf, email [email protected] or use the live chat feature available directly within the platform 24 hours a day.
Protecting minors is a non-negotiable priority for pbc999. We use a combination of registration controls, document verification, and ongoing monitoring to ensure that no one under the age of 18 can gamble on our platform.
All new pbc999 accounts require a valid date of birth during registration. Before a first withdrawal is processed, players must submit a government-issued photo ID — National ID card, passport, or birth certificate — confirming they are 18 years of age or older. Accounts that fail verification are immediately suspended.
pbc999's compliance team conducts ongoing monitoring of account activity. Accounts flagged for suspicious age-related patterns or reported by third parties as potentially belonging to a minor are suspended and subjected to enhanced verification before any further access is granted.
If you share a device with younger family members in your household in Dhaka, Rajshahi, Khulna, or anywhere across Bangladesh, we strongly recommend using device-level parental control software to restrict access to gambling websites. Always keep your pbc999 login credentials private and log out after every session.
If you have reason to believe that a person under 18 has registered or is actively using a pbc999 account, report it immediately to [email protected]. Include as much detail as possible. All reports are investigated urgently and handled with strict confidentiality. We take every report seriously.
Responsible gambling is about making informed, deliberate choices every time you play. The following principles reflect the standards pbc999 holds itself to — and the habits we encourage every player to build.
Problem gambling is a recognised condition that can affect anyone, regardless of income, age, or background. It develops gradually and can be difficult to identify in oneself. pbc999 wants every player to understand the warning signs so they can seek help early.
Warning Signs to Watch For: Preoccupation with gambling even when not playing; lying about the amount of time or money spent; gambling to escape personal problems; failing to keep promises to stop or cut down; feeling guilt or shame after a session; neglecting family, work, or health responsibilities as a result of gambling.
If you recognise any of these signs in yourself or someone you know, problem gambling support is available. pbc999 encourages affected players to contact our support team, or to reach out to a professional counselling service. Early intervention makes a significant difference in recovery outcomes.
Remember: Seeking help is a sign of strength, not weakness. pbc999's support team will treat every responsible gaming request with empathy, respect, and confidentiality — no questions asked, no judgment passed.
If gambling is causing you distress, financial difficulty, or relationship problems, please reach out to us directly. Our responsible gaming support team is available 24 hours a day, seven days a week, including all public holidays in Bangladesh (Bangladesh Standard Time, UTC+6).
Email Support
[email protected]
Response within 24 hours
Live Chat
Available inside the pbc999 platform
24/7, instant response
For Self-Exclusion Requests: Email [email protected] with the subject line "Self-Exclusion Request". State whether you want a temporary cooling-off period or a permanent self-exclusion, and include your registered account email or mobile number. We will process your request within 24 hours and send written confirmation to your registered contact.
Gambling at pbc999 is meant to be fun. Explore our games — cricket betting, live casino, slots, and crash games — with your budget in mind, your limits set, and the confidence that pbc999 has your back every step of the way. 18+ only.